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Success
Stories
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Customer Testimony:
We learned the hard way. We did it conventionally.
With all the hardware and people in this office that people
throughout our industry have used.
The Dallas Data Processing outsource solution is a superior way of
doing it!.
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Client Example 1 -
Improved Reporting and Cash Management
Client Example 2 - DDP replaced a failed software
conversion and met original timeframes
Client Example
1 - Improved Reporting and Cash Management
Background:
As a
start-up company, [Company X] purchased software and hardware
for in-house data processing. [Company X] hired employees
to support and maintain processes including coding, data entry, systems
management, report creation/generation, revenue check management, JIB
statement management, and more
Issues:
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Never able to get desired results form the
Commercial Off-The-Shelf (COTS) software |
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Support was expensive and time-consuming
with varied results |
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Training was expensive, hard to schedule
and took employees out of the office for days |
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Long hours led to employee turnover which
made things worse |
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Labor costs for managing the network and
data processing systems began to grow as work-around procedures were
created to cover COTS shortfalls |
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Overhead grew as more staff was needed to
manage peak loads during JIB statement and revenue check generation
cycles each month |
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Growth through acquisition brought
increased workloads; some opportunities were missed due to
distractions in the accounting back office processing |
Results:
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Billing deadlines met
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Cash flow deficits corrected
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Royalty owner phone calls reduced
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Vendor phone calls reduced as invoice
processing improved
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Strategy for growth through acquisition
executed (tripled the number of wells operated)
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Reduced technology staff to one
"as-needed" network manager provided by Dallas Data
Processing
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Accounting staffing stabilized at cost
effective levels
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Client Example 2 - Salvaged failed software conversion and met
original timeframes
Background:
A rapidly
growing oil and gas operator struggled to keep day-to-day operations
going while implementing a new in-house accounting software
package. They contracted network management skills to install the
new hardware/software and programmers to create reports and conversion
programs. They also sent staff to expensive training courses
where they were trained to use the software package with generic data
that did not include the nuances of their own business.
Issues:
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Conversion progress was behind schedule and
losing ground each week
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Additional cost to extend contractors
pressured cash flows
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Response times from the software vendor
were good, but the answers they provided were generic and did not
reflect an understanding of the buyer's business
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Results:
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Operator decided to outsource with Dallas
Data Processing
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Processing converted off of the prior
systems in 30 days
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Network management contractor cut back to
an infrequent, as needed basis
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Programmer contractor no longer needed
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In-house staff trained with their own data
on Dallas Data systems
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Dallas Data staff stepped-in to provide
skills and overtime needed to meet compressed deadlines
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